Here are some frequently asked questions about SUNVUE.

We know that you will have lots of questions about pergolas.  Hopefully this section will help answer some of them. 
If you would like to find out more, please contact us to book a free onsite consultation

What are your SUNVUE structures made out of?

Our unique all aluminium framing system is designed by us for both strength and style.  Aluminium is a wise choice as it ensures a structure that will not rust over time and is easy to maintain. 

I live in a High Wind Zone. Are SUNVUE structures suitable for this?

Yes - all our pergolas are custom built to suit your wind zone. Our post and beam profiles are larger than most on the market. This is important as it ensures a stronger structure. Another benefit is that it quite simply looks more appealing.

What colours are available for powder coating?

We can powder coat your pergola any colour you choose in the Dulux powder coat range.

All of our structures are coated in the Dulux Duralloy system unless otherwise stated.

For sea spray zones we recommend the Duratec coating system.

Check out the Dulux Colour Chart for more information.

How big can I build without requiring a permit?

In most regions you may construct a pergola up to 20 m2 without requiring a permit. A 5.0 metre x 4.0 metre structure falls within these guidelines. Your SUNVUE Sales Representative will be able to provide you with further information after a site visit. 

Will my SUNVUE pergola block out the light from my house?

The short answer is no, it will not. There are a range of roofing options of clear or tinted product for various applications and outcomes.

What about U.V. protection?

Our roofing panels will block out up to 99% of harmful ultra violet rays making our pergolas a safe place for you and your loved ones. 

Can I get shade from my SUNVUE pergola?

The more light a structure lets through, the less shade that you will get.  This is obviously very desirable during cooler months but not so much over Summer.  By choosing a darker material on the roof, you will ensure more shade.  At SUNVUE, we offer a range of different options that can provide you with the best of both worlds throughout all seasons. 

What is your lead time?

This depends on a number of factors including customer demand. Please ask your SUNVUE Sales Representative for details on our current installation timeframes when they visit.

How long does it take to install a SUNVUE?

We can normally install in a day, however sometimes due to the weather or the size and complexity of your pergola it can take 2 days.

Do you require a deposit?

Yes, a 50% deposit is required before we can proceed with manufacturing your SUNVUE pergola. This comprises 2 parts - a 10% initial deposit to secure your place in our production schedule, and the remaining 40% at the time of manufacture. Alternatively, if you choose to finance your build through Finance Now, a minimum 10% deposit is required.

What is your warranty?

Please check out our warranty page for more information 

Where are you based and what areas do you service?

All of our fabrication and powder coating is done in Tauranga and from there we service the greater Bay of Plenty area, Auckland and surrounding areas, the Coromandel and Waikato areas.

Do you install the pergolas or just manufacture them?

We have a great team of people who fabricate and install our beautiful pergolas.  We will handle the process from your initial contact, all the way through to installation and after sales service.  All SUNVUE staff are employees and not contractors which is important as it means that your project responsibility, accountability and warranty remains with SUNVUE.  We supply and install 100’s of pergolas every year, including lots of repeat business from happy customers, so you can be sure you are dealing with a reputable Company. 

Can I add Outdoor Blinds at a later date?

Yes definitely.  Wherever possible, we future proof our custom design for you to allow these to be added.  Our sturdy aluminium framing means blinds can be accurately sized and fitted at any time once your SUNVUE pergola is in place. 

How do I keep my SUNVUE pergola clean?

A SUNVUE pergola is easy to clean. We recommend periodic cleaning using a soft bristle, extendable handle brush and light detergent or car washing soap. Never use harsh cleaners and abrasives! Simply wash and rinse clean. Check out the Dulux Maintenance Guide for more helpful tips

How do we order a SUNVUE?

Simply fill out the form on the contact us page or call us toll free on 0508-SUNVUE (786-883) to book a free onsite consultation and we can take it from there.

Outdoor Blinds

Carports

Glazing Bars

Awnings

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Forres - Omaha

In the 41 years I have been in business I have dealt with a huge number of companies but none better than SUNVUE”

Forres - Omaha

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Diane - Hobsonville

I am thrilled with the pergola and the workmanship is outstanding.  I will certainly be recommending your company to anyone and everyone.  Absolutely superb doing business with you

Diane - Hobsonville

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Nigel & Karen - Tauranga

Thanks again for your speedy, friendly and clean installation and great customer service - very much appreciated

Nigel & Karen - Tauranga

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Katrina - Birkdale

We absolutely LOVE our SUNVUE pergolas.  Your tradies have been great to work with, very respectful, professional and went the extra mile for us.  You and your team have transformed the way we live in our house

Katrina - Birkdale

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Carol & Peter - Thames

Thank you to you and your crew for a job well done, we absolutely love it

Carol & Peter - Thames

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Liz - Botany

I have just processed the payment for the pergola and I must say thank you for your quick turnaround getting this manufactured and installed.

What a great bunch of guys you have working for you.  Their workmanship is outstanding and a credit to your company.

We are so thrilled with the pergola and now can enjoy more outside entertaining

Liz - Botany

Debbie - Hamilton

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Debbie - Hamilton

“Thanks a mil John & Lee!  It looks stunning.

I am estatic 😊 so happy! Tx so v v v much!”

Debbie - Hamilton

Andrew - Mt Maunganui

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Andrew - Mt Maunganui

“Thank you for your excellent product, service and construction.  Very pleased with result, exceeded my expectations”

Andrew - Mt Maunganui

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